Free U.S. shipping on every order
Every PUCC order ships free to a U.S. delivery address. No coupon code or minimum purchase is required.
Standard, non-customized orders typically enter processing within 2 business days. Many PUCC products are produced to order, so production time may apply before the carrier receives the package. Shipping and delivery estimates vary by product, destination, fulfillment location, and carrier.
Customized items require manual review, artwork setup, and production handling before they are submitted for fulfillment. This may add production time beyond a comparable standard item. Review customization carefully at checkout; a requested change can also delay production and is not guaranteed after work begins.
If PUCC cannot ship within the promised time, we will send a delay notice. You may agree to the revised timeline or cancel any unshipped merchandise for a full refund. If a customized item is canceled because we cannot meet the required shipping timeline, the refund will include the associated customization fee.
Tracking information is provided when available. Carrier scans and estimated delivery dates are controlled by the carrier after shipment.
Free shipping currently applies to standard shipping for U.S. delivery addresses. International delivery availability varies and may not be supported at checkout. Contact PUCC before ordering if you need delivery outside the United States.
Carrier, weather, customs, and incorrect customer-provided address information can cause delays outside PUCC’s direct control. Contact us promptly if an order appears lost, materially delayed, damaged, or incorrectly marked as delivered. This policy does not limit any consumer rights or PUCC obligations that cannot be waived.